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Privacy Policy

Not Young is committed to protecting your privacy and security and employing technology that gives you the most powerful and safe online experience. This Statement of Privacy and Security applies to the Not Young site and governs data collection and usage. By using the Not Young website, you consent to the data practices described in this statement.

Privacy Policy 

Collection of your Personal Information

Not Young collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Not Young also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Not Young. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Not Young to maintain quality of the service, and to provide general statistics regarding use of the Not Young website.

Not Young encourages you to review the privacy statements of websites you choose to link to from the Not Young website so that you can understand how those websites collect, use and share your information. Not Young is not responsible for the privacy statements or other content on websites outside of the Not Young website or sites.

 

Use of your Personal Information

Not Young may collect and use your personal information to operate the Not Young website and deliver the services you have requested. Not Young also uses your personally identifiable information to inform you of other products or services available from Not Young and its affiliates. Not Young may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Not Young does not sell, rent or lease its customer lists to third parties. Not Young may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Not Young may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Not Young and they are required to maintain the confidentiality of your information.

Not Young does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Not Young keeps track of the websites and pages our customers visit within Not Young’s website, in order to determine what Not Young services are the most popular. This data is used to deliver customized content and advertising within Not Young to customers whose behavior indicates that they are interested in a particular subject area.

Not Young’s websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Not Young or the site; (b) protect and defend the rights or property ofNot Young; and, (c) act under exigent circumstances to protect the personal safety of users of the Not Young website, or the public.

 

Use of Cookies

The Not Young website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Not Young’s pages, or register with the Not Young site or services, a cookie helps Not Young to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Not Young website, the information you previously provided can be retrieved, so you can easily use the Not Young features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Not Young websites you visit.

 

Changes to this Statement

Not Young will occasionally update this Statement of Privacy to reflect company and customer feedback. Not Young encourages you to periodically review this Statement to be informed of how Not Young is protecting your information. 


Security Policy

Not Young secures your personal information from unauthorized access, use or disclosure. Not Young secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. 

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

 

Contact Information

Not Young welcomes your comments regarding this Statement of Privacy and Security. If you believe that Not Young has not adhered to this Statement, please contact Not Young at info@notyoung.com.


Terms and Conditions of Use



Agreement Between Site User and Matriarch LLC (“Not Young”)

The Not Young website is comprised of various web pages operated by Not Young, who maintains this website as a service to those users who are interested in Not Young products.The Not Young website is intended to be informative, and access to this website is governed by the terms and conditions set forth herein and all applicable laws.

The Not Young website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Not Young website constitutes your agreement to all such terms, conditions, and notices.You acknowledge and agree that all content and material on this website, including but not limited to, text and images, is protected by copyrights, trademarks, service marks or other intellectual property rights and laws. Except as expressly authorized in writing by Not Young, you agree not to sell, license, rent, modify, distribute, copy, reproduce, or transmit materials or content from the Not Young website.

 

Modification of these Terms and Conditions of Use 

Not Young reserves the right to change the terms, conditions, and notices under which the Not Young website is offered, including but not limited to the charges associated with the use of the Not Young website.

 

Links to Third Party Sites

The Not Young website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Not Young and Not Young is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Not Young is not responsible for webcasting or any other form of transmission received from any Linked Site. Not Young is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Not Young of the site or any association with its operators.

 

No Unlawful or Prohibited Use of the Not Young Website

As a condition of your use of the Not Young website, you warrant to Not Young that you will not use the Not Young website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Not Young website in any manner which could damage, disable, overburden, or impair the Not Young website or interfere with any other party’s use and enjoyment of the Not Young website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Not Young Web Sites.


Shipping and Returns


How long does shipping take?

When an order is placed, it normally takes our team approx 2-3 business days to get it processed, packed up and ready to ship to you. Once an order is sent out, the shipping time varies by destination. 

For domestic orders in the US & Canada, the average time for standard shipping is 3 to 7 business days.

For international orders, the average time for standard shipping is 12 to 25 business days. Due to current global events causing service delays, international orders to the Middle East may be subject to longer than usual delivery times. We are so sorry for any inconvenience resulting from this delay but we promise orders are still on their way!

Not Young ships through the United States Postal Service (USPS). When selecting your shipping method at checkout, please keep in mind that the stated transit time for your order is an estimate. It does not include our turnaround times which average 2-3 business days or less. USPS Priority or First Class Mail transit times are not guaranteed and their processing is not expedited. Holiday and weather delays do occur, and are beyond our control.


Customs & Duties

For international orders, the cost of shipping goes towards shipping the item only. International orders may be subject to additional customs fees and/or taxes depending on the location. The customer is liable for any additional customs fees and taxes necessary to receive the package.

Return Policy - We love the products we've made and hope you do too! If for any reason you are not satisfied, orders can be returned within 30 days of purchase. You can contact us at any time by emailing info@notyoung.com.