When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Cancel, skip or pause anytime from your account. No fees, no phone calls. Just know the 90-day guarantee covers your first shipment only. Renewals aren't refundable once they ship, so cancel or skip before your next one if you need to. Need help? Email info@notyoung.com

Yes. Checkout runs through Shopify, which encrypts your payment info. We never see or store your full card number.

Need to skip, pause, change, or cancel? You can do it yourself in a couple of minutes.

Manage my subscription →

Enter the email you ordered with and we’ll send you a one-time code. No password needed.

Still stuck? Email info@notyoung.com and we'll sort it out.

When an order is placed, it normally takes our team approx 2-3 business days to get it processed, packed up and ready to ship to you. Once an order is sent out, the shipping time varies by destination.

For domestic orders in the US, the average time for standard shipping is 3 to 7 business days.

Not Young ships through the United States Postal Service (USPS). When selecting your shipping method at checkout, please keep in mind that the stated transit time for your order is an estimate. It does not include our turnaround times which average 2-3 business days or less.USPS PriorityorFirst Class Mailtransit times are not guaranteed and their processing is not expedited. Holiday and weather delays do occur, and are beyond our control.

Give The Baseline 90 days. If it doesn't work for you, we'll refund your first bottle, even if it's opened. You have 90 days from delivery of your first order, and it's one guarantee per customer. Read the full guarantee HERE.

Email info@notyoung.com with your order number before your 90 days are up. You don't need to send back an opened bottle.

We refund the one bottle you opened. Sealed, unopened bottles can be sent back for a refund too. Email us first for the return address. You cover return shipping.

The guarantee covers your first shipment. You can cancel or skip anytime, so renewals aren't refundable. If one arrives that you don't want, send it back sealed within 30 days and we'll refund it.

Email info@notyoung.com within 14 days of delivery with your order number and a photo. We'll replace it or refund it. No need to send anything back.

Within 10 business days of approval (or of receiving your sealed bottles), back to your original payment method. Your bank may take a few extra days. If it's been more than 15 business days, email us at info@notyoung.com

Email info@notyoung.com. A real person answers. Usually me.